Terms and Conditions

By booking a stay at Chillarwar Farm & Resort, guests agree to abide by the following terms and conditions, ensuring a safe and pleasant experience for all.

1. Check-In & Check-Out

Check-in time: 2:00 PM
Check-out time: Between 10:30 AM – 11:00 AM
Late check-out requests must be informed at the reception in advance and are subject to availability. Normal tariff charges apply for extended stays.
All guests must present a valid photo ID upon check-in. (PAN cards and office IDs are not accepted as per government norms.)
Balance payment of the booking amount must be paid at the time of check-in.

2. Swimming Pool Guidelines

Timings: 7:00 AM – 7:00 PM
Swimming costumes are compulsory for using the pool.
Drinking, smoking, and consuming food are strictly prohibited in the pool deck area.

3. Resort Rules & Guest Conduct

Guests must conduct themselves in a respectable manner and not cause any nuisance or disturbance within the resort premises.
Management reserves the right to ask any guest to vacate their room or leave the premises if their behavior is deemed inappropriate or if they hamper the resort’s reputation.
Maintaining a peaceful atmosphere in the resort premises is essential in the interest of all guests.

4. Visitor Policy

Outside visitors are not allowed beyond 10:00 PM.

5. Security & Guest Responsibility

The management is not responsible for loss, theft, or damage to guests’ personal belongings anywhere within the resort premises.
Guests are advised to deposit valuables and cash with the hotel management against a receipt.
Illegal items, including but not limited to banned drugs, weapons, explosives, and poisons, are strictly prohibited on the resort premises.
Unauthorized possession of arms & ammunition or any kind of weapon inside hotel rooms is strictly prohibited.

6. Hotel Property & Maintenance

Guests are responsible for any loss or damage to hotel property caused by themselves or anyone they are responsible for.
Guests are requested not to move or handle furniture, fixtures, or accessories themselves. For any adjustments or assistance, the maintenance team will be available.
Spitting pan masala or vomiting on the premises will attract a fine of INR 500.

7. Housekeeping & Facilities

The kitchen will be closed by 10:00 PM.
Room tariff is exclusive of government taxes.
The resort provides internet and 24-hour power backup; however, in case of unavoidable reasons or major breakdowns, municipal supply will be relied upon.

8. Fire Safety & Precautions

To prevent fire hazards, guests are requested to:

Avoid smoking in bed.
Disconnect all electrical appliances after use.
Exercise extra caution when using matches, lighters, or candles.

9. House Rules & Fine Policy

Damaging hotel property will result in charges to the guest.
The property holds the right to vacate the room beyond the checkout time.
Late check-outs are partially chargeable and require prior notice to the reception. Approval is subject to availability.

10. Legal Compliance & Dispute Resolution

Guests are requested to comply with all government rules, regulations, and laws during their stay.
All guests are required to fill in the GRC (Guest Registration Card) and arrival register and provide a valid ID proof with a signature before accessing their room.
Any disputes arising from this policy shall be subject to the jurisdiction of the courts in Maharashtra.

Contact Us

For any queries or assistance, please contact the front desk at:
📞 +91 78218 52500